Frequently asked questions

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Purchase

Where I can find Lékué products?
Can I browse the retail section without being registered?
Can I make purchases without being registered?
Can I change my delivery address?
How can I stop receiving email communications?
Is it possible to change my email address or password?
I have lost or forgotten my password. What should I do?
Can I send several packages to different addresses?
Can I cancel my order?
How I can make sure I made my purchase has been correctly processed?

Shipping

When will I receive my order?
Which countries do we deliver to?
What if I'm not at home when my order arrives?
Items received are incorrect or faulty
I have not received all the items which I purchased.

Return

What is your returns policy?

Payment

What are your accepted forms of payment?
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